Normal Office Hours:
Monday to Friday 9am to 5 pm
Saturday 9am to 5 pm
Sunday Property Management Closed & Sales by appointment
Viewing Properties for Rent
Properties for rent are available for viewing by appointment or by Open House on Saturday. Please check our web site for Open House times.
Rent Arrears
If there are any difficulties in paying rent our office should be contacted to discuss the problem. A reminder is sent after rent is overdue and a Termination Notice is served after rent is fourteen days overdue.
Rental Bond
Your rental bond will be lodged with the NSW Department of Fair Trading. This is held as security against any damage or undue wear and tear. The bond will be refunded promptly after you vacate, providing the property is left in the same condition as at the commencement of the lease, fair wear and tear excepted and there are no monies owing
Water Usage
If your water is separately metered you will be sent a quarterly invoice for the water usage. This should be paid with the next rental payment. DO NOT PAY
Condition Report
The ingoing condition report must be signed and returned to our office within seven (7) days from the commencement of your tenancy. Otherwise, you may jeopardise the return of your bond in the event of a dispute.
Periodic Inspections
During the course of your tenancy, the property will be inspected so we may prepare a report to the landlord of the state of repair and maintenance of the property. Under the terms of the Residential Tenancy Agreement these inspections will be carried out between 9 am to 5 pm, Monday to Friday.
Keys
A duplicate key to all properties is retained in our office for emergency access. Under special circumstances, and on producing identification, the keys may be borrowed and returned within 24 hours. No service is available out of office hours or on public holidays.
Locks may only be changed with permission from our office and the landlord on the strict understanding that you supply us with a spare set of keys.
Electricity, Gas and Telephone
It is your responsibility to have electricity, telephone and gas, if available, connected in your name and to have the account finalised when you vacate. Please advise us of your new phone number.
* Telephone - contact Telstra on 132200.
* Electricity – contact Energy
* Gas - contact AGL Gas Company on 131606
