Testimonials

 Dear Tracy and the Team,

Andrew and I would like to personally thank you and your team for selling our townhouse! We interviewed several agents, and found that Tracy’s enthusiasm, passion and motivation was unmatched.  Tracy’s dedication to the vendor is unsurpassed; we were truly impressed, Tracy and the team ensured we were notified throughout the whole process.  We sold our townhouse within 24 hours of the first open house, at a fantastic price!

The service and personal attention we received from Tracy Yap was exceptional and unexpected from a Realtor! The Tracy Yap team are truly a high-calibre team. Their knowledge of the local market and their key contacts in the community helped us in selling our home. After patiently going through recent sales and explaining the finer details with us, they made sure we got the best offer for our home, and everything went smoothly.

Regardless of whether you are buying or selling, I would highly recommend Tracy Yap Realty to help you in this life changing move. We could not have asked for a better Realtor to guide us through the process.

Andrew & Maria - Trafalgar Place, Marsfield, 25/02/2010

Dear Tracy                                                                                                                                                              
 
Bill and I are writing to thank you, Oliver and the rest of the team at Tracy Yap Realty for the brilliant job you did in selling our house in Marsfield. We believe that it was because of your good work that we got almost $100,000 more for our house than we expected. We could not have been happier with your service. You were always honest and incredibly helpful. We knew we could rely on you, and that isn’t something that can be said about every real estate agent!
 
The first sign that we were going to get excellent service from Tracy Yap Realty was when you arrived with a team of around ten of your staff to have a look at the house. That meant that all these staff could speak about our house from personal experience. You gave us great advice on what to do to prepare the house for sale. After every open house, you contacted us the same day to give us a report. Not only that, you contacted us on other occasions through the weeks to tell us about the progress of negotiations with potential buyers. It is very rare to deal with a team who always follows through on their promises, and pays attention to every detail. Here’s just one small example; after Oliver took the photos of our house and put them on the web, we made some small repairs to the house. When we told him, Oliver came back and re-took the photos and put them up again. By the way, the photos were so good that even our friends didn’t recognise the house!
 
The auction day was a huge success - twelve registered bidders! I’ll never forget that day; you had many staff members on hand who were able to assist potential buyers, helping to translate in several languages when necessary, and others passing around Minties! The auctioneer and his assistants were really professional. When the price climbed further and further above the reserve, we just couldn’t believe it – reaching almost $100,000 than we’d expected!
 
Thanks to you, Tracy, we’ve been able to buy our wonderful new home in Glebe. We certainly could not have done that without getting the great price on our Marsfield house. We have already highly recommended Tracy Yap Realty to anyone who wishes to sell their house. We would be more than happy to speak personally to anyone to provide a personal recommendation. Bye for now, and thanks again

Dr Virginia Simpson-Young - Balaclava Road, Marsfield, 01/10/2009

Dear Tracy & your team, Thank you so much for helping us sell out house. It was unbelievable how quickly you were able to organize all the details to have the house listed in the internet within two days of asking you to sell the house. Then to sell it in less than a week was amazing. We would like to thank all your team for being so helpful and efficient. Your friendly, determined and driven nature helps you to service us and your customers so well. Keep up the good work and thanks again

Alysia & Charles Halloway - Taranto Rd, Marsfield, 27/02/2009

Dear Tricia I would like to thank you for the quick sale of property at Epping in recent weeks. Your suggestions as to how best prepare the property for sale were invaluable. You communicated well throughout the marketing process, kept me abreast of any developments along the way. Your judgment of the market value was not inflated and selling price was what I had expected to receive from this property. I would recommend your services to future clients

J Jeffrey - Deleware Street, North Epping, 01/02/2009

Dear Tricia We would like to thank you very much for selling our home. We were very pleased with the ongoing contact keeping us up to date with prospective buyers. You were always on time, happy and we had confidence in your ability to sell our property at a price that we were very happy to accept. Celia and I wish you all the best for your future and would highly recommend you to anyone wishing to sell their home. Thank you once again for an excellent result.

Ricky & Celia - Midson Road, Epping, 01/02/2009

Dear Tracy & Oliver We are more than willing to express our great thanks to you and Oliver for selling our unit in Macquarie Park at the impossible price. We are extremely impressed with your positive attitude and dedication in which allowed you to sell our property within two weeks during a time when the market was not very strong. It was hard to believe that there was an agent who not only had professional skills, but also tremendous determination and friendly services. However, you sure proved us wrong. We were amazed by your enthusiasm and after hours service, for the instance when both of you were waiting for us to come in to your office at 9.00pm in order to have the contract signed. In the past, we have sold two houses meeting with several agents but we have to say that we have never met an agent as good as Tracy, she is approachable and a hard worker, who has been able to achieve these incredible results with her brilliant personal qualities. We would certainly recommend Tracy highly to anyone in the area wanting to sell their property. Thank you for the beautiful flowers you sent to our house. Take care & good wishes. Warmest regards to you both and to all of your staff.

Wendy & Feng Wu - Peach Tree Rd, Macquarie Park, 15/12/2008

Dear Frank, We would like to take this opportunity to express our appreciation of the professional and friendly service that you provided both in the sale of our house and your advice concerning the purchase of our new home at Lake Macquarie. You took the time to give us regular feedback from our ''Open Days'' and inspections for which we were extremely grateful. We would also like to congratulate you on the quick time frame and sale price you achieved for the sale of our home in such a difficult financial climate. Your efforts on our behalf especially when we were unable to be contacted on our overseas holiday reduced the otherwise significant levels of stress we were experiencing. We would have no hesitation in recommending you and the team at Tracy Yap Realty to any of our friends or relatives who would be looking to buy or sell property in the area.

Julie Price & Malcolm Paterson - Supply St, Dundas Valley, 09/12/2008

Dear Tracy Yap You are the most diligent and professional real estate agent we’ve ever met. Being your clients, we greatly appreciate all your help. Our property got a reasonable sale price in an unbelieveable short time – less than one week! I believe the vendors and purchasers are happy with your aggressive working method. Nothing we can say, but to you and your working team – THANK YOU!

Jimmy & Miranda Chan - Grigg Avenue, Epping, 15/11/2008

Dear Tracy & Fiona, My wife and I would like to take this opportunity to express our sincere thanks to Fiona, as well as our sincere appreciation to you and your assistants for the recent sale of my property in Marsfield. We were really impressed by the hard work that Fiona and other staffs have contributed, to have our property sold during a difficult market period, in particular when interest rates keep rising. During our observations, we can see Fiona has put in a lot of effort to talk to potential buyers, and work long hours to follow-up with interested buyers to our property. What impressed me most was Fiona''s ability to catch the right timing of buyers in making their decision on the property. The service that Fiona and your team has provided was outstanding, even after the contracts have been exchanged and settlement is completed, you have demonstrated excellent service to us throughout the whole process. I would highly recommend Fiona and your team to future customers and I am happy to be a referee in the future.

Vincent Chung - Nile Close, Marsfield, 27/10/2008

Dear Fiona, My wife and I would like to take the opportunity to thank you for the great service we received from the recent sale of our property in Marsfield. We were impressed with your enthusiasm, attitude and commitment. We are so pleased to have you to sell our property. We will highly recommend you and your team to anyone.

Wei & Hong - Busaco Rd, Marsfield, 27/10/2008

Dear Fiona, We would like to express our sincere appreciation to you for the excellent effort and professional services in the sale of my property and purchase of a new property simultaneously in just three weeks. Your professional service and excellent marketing enabled us to experience a very quick and uncomplicated sale. We are completely satisfied with the results. It is only possible with Tracy and her staff in particular Fiona who has an enthusiastic and hard working personality that enables us to close the deal smoothly at 9 o’clock in that same evening. We would like to thank you Fiona as well as the team. We would not hesitate to recommend Tracy Yap Realty to any prospective vendors and buyers in the future.

David & Beatrice Shin, 27/10/2008

Dear Frank Thank you for the very efficient way you and the staff at Tracy Yap Realty went about selling our house. As you know we were keen to sell the house ourselves and had tried to do so for about three months. When we were told that you would sell it in a week we were a little skeptical but you did! We were pleased that you made every effort to keep us informed about the advertising process, the degree of interest in the hose and the offers received. Well done. We have had no hesitation in recommending you to our friends.

Janet & Sandy Crosbie, 27/10/2008

Dear Tracy Ian and I would like to take this opportunity to congratulate Frank Li for the professional manner in which he handled the recent sale of our apartment at Carlingford. He is an enthusiastic and very conscientious member of your sales team. We were very impressed by the way he continuously kept us informed of the process of our property sale and the method by which he introduced and negotiated with prospective purchasers. Although the property was listed at a very difficult time for the real estate market, we were pleased with the price that was realised.

Kerrie Steer, 27/10/2008

Dear Tracy, You are the most diligent and professional real estate agent we’ve ever met. Being your clients, we greatly appreciate all your help. Our property got a reasonable sale price in an unbelieveable short time – less than one week! I believe the vendors and purchasers are happy with your aggressive working method. Nothing we can say, but to you and your working team – THANK YOU!

Jimmy & Miranda Chan - Grigg Ave, Epping, 27/10/2008

Hi Frank, Just wanted to express my sincere thanks in selling my property in Dundas Valley. I believe it was probably the worst time in the market to sell but you still managed to keep all parties satisfied. You gave us honest, sound advice which took away the apprehension in dealing with a ‘sales’ person. Your fantastic communication throughout the sales process was much appreciated, as well as your enthusiasm and professionalism. Thanks again for your support – I will definitely be recommending you to others.

Alison Chu - Carson St, Carlingford, 27/10/2008

Dear Tracy, Thank heavens I don’t try to sell my house very often! I had forgotten how emotional it can be: • Open House was like having your mother visit the first time after you left home (and you worry that everything is as perfect as can be) • Waiting for the final pricing was like staying up till midnight to find out from the newspaper if you passed the matriculation exam, and it felt like your whole life depended on it. • In between open house was a bit like living in Vogue magazine house. You remove as many signs of normal habitation as possible and feel as if you are living in a vacuum, cleaning everything as you go. Mind you, it would be nice to retain some of these habits instead of reverting to ‘normal’. However, through all of this you did a lot of ‘hand-holding’ and your team worked extremely hard to obtain an extraordinarily good result!!! Thank you so much for putting up with me and providing so much professional and personal assistance. You deserve your success, and I truly hope that the future remains bright for you. I know it will as you put in so much effort to make it so.

Pat Williams - Victoria Road, Epping, 27/10/2008

To Tracy Yap Realty I am very happy to send a letter to you! Because you saved me $148,000 in 2 months! I gave my at 12 Epping Road, Epping to another Epping real estate agent to sell and they had an autumn auction for my home on 10.7.08 and sold it for $702,000 on auction day $702,000 was not enough to pay my second mortgage and on settlement day my second mortgage did not discharge so the buyer rescinded the contract. So I tried Tracy Yap Realty – YOU sold my house in a week for $850,000! I am so amazed that you saved me so much money! I appreciate your effort and all the best for you and your company. I strongly recommend your agency!

Pyung Hwa Cho - Epping Road, Epping, 15/09/2008

Dear Daisy, Thank you so much for the fantastic job you did selling our property! You were always there whenever a potential buyer called and your enthusiastic, 120% attitude was much appreciated. The price you achieved was the top price in the area and this was all a result of your hard work. The property was sold the first week on the market! Your understanding of the market and helpful advice gave us a greater opportunity and the speed at which you sold our house was simply amazing! Tracy is lucky to have such a valuable and experienced member of her staff and we now know without a doubt that the sales team led by Tracy Yap is one of the leading real estate salespersons in New South Wales. Your dedication to give a friendly and professional service is to be admired. You’ve earned our well- deserved trust and I know that we’ll count on you for any future properties that may need to be sold! We recommend anybody who wants to buy and/or sell their property to use your service.

Mr & Mrs Gao - Supply St, Dundas, 15/09/2008

Dear Tracy, The first time we transacted with you was when we bought an apartment at Macquarie Park. We were very happy with the purchase and the whole process was hassle-free and smooth. We were impressed with Tracy’s professionalism and found you to be fair, honest and easy to deal with. When it came time to sell our own residence, it was an easy choice. We placed our trust in Tracy’s hands and rightly so! Thank you for your outstanding performance on selling our Marsfield townhouse. The selling process was remarkably fast given the current “bearish” market and Tracy managed to achieve a price that we were happy with. Tracy and staff were efficient, enthusiastic and 110% dedicated. They make themselves available practically 24 hours 7 days a week - we often wondered when they sleep! Both Fiona and Daisy were at our place morning or night whenever a buyer opportunity arose. Thank you both for your fantastic hard work and dedication. And Oliver, thank you for your patience with our numerous queries which you handled calmly and professionally. We have no hesitation in recommending Tracy Yap to our friends and relatives and when the opportunity arises, we will definitely use her services again.

Mr & Mrs Teh - Busaco Road, Marsfield, 10/07/2008

Dear Fiona, We would like to take this opportunity to thank you for your great effort to sell our property in West Ryde. Your professional advice and superlative service in selling the property has exceeded our expectations. At all times, we were kept informed as what was occurring at every stage. We are so surprised that the property was sold in a week. During the past 15 years, we have been dealing with many agents for both purchasing and selling properties. This is a brilliant experience for our investment history. We were very glad that we selected you and Tracy Yap Realty to sell our property. Thank you very much for your hard work and we will certainly be letting our friends and associates know of your fantastic service. We have no doubt the attitude and the personality you have will lead you to success in your future.

Ms K Yin & Mr D Wei - Gaza Road, West Ryde, 21/06/2008

Dear Fiona, Many thanks to you and your team for an excellent result! You claimed that one of your biggest points of difference as an agency was your teamwork, and you have certainly proved that to be the case. Our property was on the market only 1 week and you achieved our price, which was a pleasant surprise. Thanks for your efforts in bringing about a most successful conclusion. We really appreciate how focused and proactive your team were in your approach to marketing the property. Best wishes and continued success

Bessie & David - Nile Close, Marsfield, 06/06/2008

To Whom It May Concern: Ms Fiona Lee of Tracy Yap Realty, Epping was our real estate agent for selling our property at Eastwood. We were extremely impressed by her professionalism and enthusiasm in handling our property. She always kept us informed of any matters regarding the sale, provide us with valuable advices and make every effort to find us the right buyer. We would highly recommend Fiona to anyone looking for a reliable and trust worthy real estate agent.

P & A Chan - Milham Avenue, Eastwood, 30/05/2008

To whom it may concern, Letter of Recommendation for Tracy Yap Realty, We interviewed several real estate agents prior to putting up our house for sale. The energy and enthusiasm Tracy displayed won us over. The service levels from various individuals in the firm are high. You can expect Tracy to personally provide you with a good flow of information during your sale process. She is diligent about providing updates on the progress of discussions with potential buyers. Tracy’s unique style is to call you after hours when it is convenient to speak at length and discuss strategy without the interruptions experienced during the day. It becomes evident quickly that she works long hours for her clients. Tracy understands the population demographic of Epping and surrounding suburbs and can strategise appropriately to achieve the best result. We sold our house prior to auction within a week of showing, at an outstanding price. With the softening of the property market, you need the best in the business to handle your property sale. We have no hesitation in recommending her to potential sellers.

Mr Balaraman & Ms Menon - Boronia Avenue, Epping, 07/05/2008

Dear Tracy and the team, We would like to thank you for the professional services that you provided in our recent purchase of the property at Duignan Close, Epping. We have attended a number of open houses and auctions conducted by your company prior to this purchase and are deeply impressed by the knowledge and dedication of your sales team. Your friendly and helpful sales staff, Daisy Lin, has made us feel comfortable and happy during the process of the purchase. We also appreciate the beautiful flowers that you sent us when we moved to the new house. Thanks for the thoughtful gift. It is our pleasure to purchase the property from Tracy Yap Realty and we would like to wish you success in the realty market.

Lisa & Bill - Duignan Close, Epping, 29/01/2008